What Happened to All My Reviews on Amazon
Why Reviews on Amazon Matter
Reviews found social proof and are an indication of how well a product is received past customers. Since potential buyers cannot physically inspect products—and high-quality images tin only convey so much—reviews act as the strongest piece of prove for how well a production performs.
On Amazon, ane-5 star product reviews non only inform potential customers about production functionality but besides serve every bit a metric against which seller performance is judged. Amazon strives to maintain its reputation every bit "the most 'customer-centric' visitor on Earth" and does not tolerate low-performing sellers on its platform.
In light of Amazon's strict quality control standards, it'south safe to assume that it as well attracts sellers that are willing and capable of offer superior products. It then becomes a major problem if, despite an increment in sales, no reviews announced on your product detail page.
Touch of Verified Buy vs. Non-Verified Purchase Reviews
Not all reviews are created—or treated every bit—equal. "Verified Purchase" reviews are submitted by buyers that have purchased the product from Amazon and did non receive it via major discounts. An example tin be seen in the image below. The first review comes with the "Verified Buy" tag, but the ane beneath doesn't.
Verified reviews have a greater touch on rankings equally compared to non-verified reviews—a strategy employed by Amazon to stalk the growth of what it regards as disingenuous product reviews.
Common Reasons for a Review Not Showing Up
Reviews non showing up could be due to iii reasons. Amazon has either blocked, deleted, or limited the number of reviews based on the extent of its policy violations. Sometimes, it's none of these reasons as a review usually takes anywhere from 1 to 3 days to appear and in rare cases, up to 2 weeks.
It'southward worth mentioning that for the most part, without Amazon's disclosure, there is no way to verify the exact reason behind reviews not appearing.
Every bit such, the reasoning backside reviews not showing up (autonomously from those that explicitly go against Amazon's Terms of Service) is sometimes based on speculation also as seller feedback gathered over the years.
Let's accept a look at the possible reasons why Amazon prevents product reviews from showing up.
Buyers Confuse Seller Feedback for Product reviews
Amazon may sometimes strike off or remove a production review that talks about the commitment, shipping, or packaging as all of these matters are related to seller feedback. Buyers are known to misfile the ii. Such reviews may be removed past Amazon if the products are sold through the FBA (Fulfillment past Amazon) method.
This is one case where information technology's better non to have such a review bear witness up. If it does, you lot tin can asking removal by:
- Accessing your Seller Fundamental Account
- Going to the Functioning Tab
- Selecting Feedback
- Scrolling downwardly to the "Recent Feedback" section
- Selecting "Negative"
- Locating the relevant Order ID
- Selecting Request Removal
The Review Contains Profanities, Threats, or Inappropriate Text and Images
Buyers express their opinions regarding products by posting reviews and are more than welcome to share negative experiences. What is non immune; however, is to hurl abuse, profanities, or personal threats at the seller. The aforementioned goes for attaching images within the review that are deemed to be inappropriate, indecent, completely unrelated to the product, or unsuited for a younger audience.
If such a review is noticed by Amazon it stands a high hazard of existence removed—and rightfully and then.
Reviews Are From Friends or Family unit
The entire point of having a product review section is to allow buyers to provide feedback that genuinely reflects the product quality. Reviews from friends or family unit tend to overrate a product and stop upwards misleading potential buyers. Hither's what Amazon has to say on the affair:
Reviews Are Incentivized
Amazon adopts a zero-tolerance policy when it comes to incentivizing reviews. Information technology does non hesitate to append seller privileges or dish out harsh penalties in light of unfair play. If you are engaged in such activities, nosotros strongly recommend that you stop—reviews non showing upward would be the least of your concerns.
Proceed in mind the following points as rules of thumb:
- Don't directly ask for a positive review; nonetheless, asking for a review is just fine
- Don't offer budgetary benefits for positive reviews
- Don't extend any kind of bonuses or discounts in exchange for positive reviews
Similarly, offer any sort of incentive for removing negative reviews is equally dangerous. If comments similar the one in the image beneath announced on your product item page, Amazon will be quick to notice and may fifty-fifty append your business relationship.
Sudden Increment in Review Velocity
A sudden increase in review velocity is considered unusual behavior. Just to analyze, we're not talking about seasonal products that experience a high review velocity during peak sales flavor. This signal refers to an artificial increase in reviews that cannot be explained through normal means.
For example, if sellers beginning handing out heavily discounted coupons (anything above twenty-30%), this will naturally increase sales. Barring the reduced impact this has on product rankings, it also results in an uptick of not-verified reviews that may cause Amazon to limit the number of reviews showing on a production listing.
The Ultimate Solution – The Review Automator
To sum it all up, the reason for reviews not showing up can be narrowed downwards to two main reasons:
- Written content that goes confronting Amazon'southward TOS
- Reviews resulting from purchases made outside of Amazon
The solution? ZonGuru'due south Review Automator tool successfully manages to bring in production reviews while avoiding actions that go sellers in trouble. It does and so by sending review requests through Amazon's official review request system, making it fully compliant with Amazon's Terms of Service.
All you have to do is activate the tool and sit back—from that point on, the Review Automator will automatically send review requests for all orders made since the past month. Since customers are asked to give a ane-v star product review, in that location is little to no room for reviews with personal data, abusive content, seller feedback, or anything that violates review policies.
As well, all reviews are solicited through official channels which eliminates the risk of raising suspicion from Amazon's stop. Whether you lot're an international seller or operating in one of the smaller Amazon regions, the Review Automator offers complete functionality across Us, EU, and AU marketplaces.
All in all, it's an invaluable add-on to whatsoever seller's toolkit as information technology increases the review count, improves BSR ratings, and enhances overall brand prototype!
Don't waste material any more time and make a high-reward play past subscribing to one of our monthly plans!
Source: https://www.zonguru.com/blog/amazon-review-not-showing-up
Post a Comment for "What Happened to All My Reviews on Amazon"